Karen won’t listen to the staff warning her about rain and gets paid when the rain leaves her group empty

Working in the customer service industry comes with its own set of challenges and challenges. Very often, those who work in customer service learn more about people from their behavior and can sometimes predict their next move. To be able to please the client and make him return to a particular restaurant or cafe becomes a subtle art. But this can only be achieved through training and experience. One Reddit user @iamjayjayisme decided to share a story that happened to him when he was a waiter to show that he can handle a rude customer perfectly.

More information: Reddit

Working in customer service comes with some challenges, but it teaches us to better understand people.



Image credits: Ronald Saunders (not real photo)

The narrator began the story by saying that some time ago he worked in a restaurant, where even “entitled” people often went. The user also revealed that the restaurant has an outdoor dining area with stunning ocean views. So very often people preferred to sit there. Of course, this is a great choice in good weather, but you never know when it might rain or thunder. With this in mind, restaurant workers prepared for such situations by asking diners to move to indoor tables.



One Reddit user shared his experience of serving a group of people who didn’t agree to change tables.

Image credits: Yamjayjayism



The narrator continued the story by stating that he served an outdoor table with 9 guests. These people turned out to be one of those customers who are very demanding and believe that their bad manners can be compensated by spending the right amount of money. The weather report indicated that it would rain that day, so with that in mind, the waiter tried to approach one of the guests and ask the entire group to switch tables by entering the room. Despite the fact that almost the entire restaurant was occupied, the staff set a table for them, knowing that it could rain at any second.

Image credits: Yamjayjayism

The narrator said that in the restaurant where he worked, very often people were asked to change tables because of the approaching rain.

Image credits: Yamjayjayism

At first it was difficult for the waiter to get the customer’s attention. He tried several times to explain the situation until she yelled at him that they would handle the situation themselves. The waiter then realized that there was no reason to comply with the request, so he simply took their orders and proceeded to move the other people back inside the restaurant.

Image credits: Yamjayjayism

After a while it began to rain and all 9 guests took their drinks and went to look for a table. However, at this point, everything was fully booked, so there was nowhere for them to sit. And on top of that, their dishes were ready to be served. The woman asked the waiter to find them several places, but none of them were, and then he reminded her that she said that they would take care of it themselves.

The same thing happened on the day when the waiter was serving a group of 9 people.

Image credits: Yamjayjayism

The waiter approached one of the guests to ask her to move from the street to the premises due to the upcoming rain.

Image credits: Yamjayjayism

The situation ended with someone in their group asking for the food to be wrapped to take it out, and so they left the restaurant and their half-drunk drinks, still hungry, and left. Many people on the net laughed at this story, stating that no one should mess with the person who delivers your food. Users were happy to see some rude and obnoxious people get what they deserve for the way they treat other people.

What do you think of this situation? Don’t forget to leave your thoughts and stories in the comments below!

After several attempts to get the woman’s attention, she yelled at him, stating that they would handle the situation themselves.

Image credits: Yamjayjayism

The Narrator had no choice but to accept their orders and leave them where they sat.

Image credits: Yamjayjayism

As promised, it soon began to rain and the group went back inside, ready to sit down at another table.

Image credits: Yamjayjayism

However, there were no empty tables left, so the woman asked what they should do now, and the waiter reminded her that now it was their problem.

Image credits: Yamjayjayism

The situation ended with the guests leaving the restaurant and taking their food with them.

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